Learn how Assurance Wireless works, what to expect from its plans, and who qualifies for service. This guide covers eligibility, how to apply, and where to get support.

Assurance Wireless is a Lifeline-supported provider offering no-cost or low-cost mobile service to eligible households. If you’re comparing options, understanding the basics of Assurance Wireless phone plans, eligibility, and how the program works can help you decide if it’s right for you. While the Affordable Connectivity Program has ended, the federal Lifeline benefit remains available for qualifying consumers in most states.

Most offerings include unlimited talk and text with a monthly data allotment, plus features like voicemail, caller ID, and hotspot (where available). Some customers can bring a compatible device or receive a handset, and optional top-ups may expand data or international calling. Details vary by state, so always review the current Assurance Wireless phone plans and disclosures during checkout to confirm minutes, data speeds, and any fees.

To apply for Assurance Wireless Lifeline, start by checking eligibility based on income or participation in qualifying programs such as SNAP, SSI, or Medicaid. Gather required documents (proof of identity, address, and eligibility) and complete National Verifier approval where required; then submit your service application online or by mail with the same information to speed processing. After approval, activate your SIM or device and complete any onboarding steps to begin service.

If you need help with enrollment, activation, billing, or device issues, contact Assurance Wireless customer service via the support portal, account app, or phone. Keep your application ID and documents handy, and ask for a status update or escalation if something is delayed. For the fastest resolution, confirm your state, program (Lifeline), and any error messages before you reach out.